How to Get Google Reviews the Right Way
How can I Get Google Reviews the Right Way?
More than 84 percent of people trust reviews they read online as much as they do personal recommendations. If you don’t have reviews, or if you have a large number of negative reviews, this could be bad news for your business. Now, you have to figure it out, how to get Google Reviews the right way. Unfortunately, this isn’t as simple as you may think.
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There is a wrong and a right way to ask for Google reviews and to secure them. Learn more about what to do here: [themify_icon icon_color=”#00aced” link=”https://ctt.ac/Jfa9S” icon=”fa-twitter”][/themify_quote]
Request a Review
Requesting a review is something that you need to communicate to all the departments in your business – especially those with a client-facing role. You would likely be surprised about how many businesses don’t even think about asking for a review.
An example of a right way to request a Google review is by having printouts in your office, at your reception desk and in other locations where clients will see them. Make it clear that you would want them to let others know about the positive experience they had.
Make Sure Customers Know
How to Leave a Review
You need a printout available to customers and clients at your front desk, or you can create a blog post or webpage on your website that outlines instructions for leaving a review on Google. In many cases, the main reason customers fail to leave reviews is that they don’t know how to do it.
Make it a habit to provide these instructions with invoices, bills or other paperwork clients or customers receive. This will ensure everyone has the information needed to leave a Google review.
Make the Review Experience Personal
Generic requests for a review aren’t going to get very far. Your customers want to feel important. You can make them feel this way by personalizing the review experience.
Send a personal email from the business owner or contact the client via phone to ask about their experience and request a review. While it may take a bit more time than a generic request, the conversion rate will be well worth the effort.
[themify_quote]Send a personal email from the business owner or contact the client via phone to ask about their experience and request a review. [themify_icon icon_color=”#00aced” link=”https://ctt.ac/2U9O2″ icon=”fa-twitter”][/themify_quote]
Make the Process Simple
To ensure you have the highest likelihood of getting a review, make the process as simple as possible. Consider creating bulleted instructions with integrated hyperlinks.
You can even copy and past the instructions directly from the Google My Business website. Google is known for keeping things short and sweet. These instructions will be beneficial when trying to acquire new reviews.
Now, Google even offers the ability for you to create a custom link. With this link, your customers can leave direct reviews for your company.
Provide Several Touch Points
It’s essential that you leave your customer’s several options when it comes to writing a review about your business. While getting a review on Google may be the primary goal, make sure they know how to repeat this process elsewhere.
For example, you can also ask customers to leave a review for you on Facebook. The goal is, regardless of what touchpoint used, make sure the client is asked kindly to leave feedback in the form of a review.
[themify_quote]While getting a review on Google may be the primary goal, make sure they know how to repeat this process elsewhere. [themify_icon icon_color=”#00aced” link=”https://ctt.ac/KICmc” icon=”fa-twitter”][/themify_quote]
Provide Clients or Customers
an Incentive to Leave a Review
According to Google, it’s against the review policy to solicit any type o review or to set up review stations. While this is true, there are still things you can do.
First of all, keep things tasteful. Also, don’t overdo it. From time to time you can offer a discount or coupon for a review (both good and bad). This is a great way to keep sweet, new reviews coming in. It’s even more useful if you roll the incentive into some a contest.
Respond to Any Review You Receive
This is a tip that should be pretty self-explanatory. If a customer sees that a business responds to the feedback that is left on Google, it will encourage them to share their feedback, too.
Why, may you wonder? It’s simple actually. The more a person sees that their comment will be read by other people, the more they will want to include their feedback.
[themify_quote]If a customer sees that a business responds to the feedback that is left on Google, it will encourage them to share their feedback, too. [themify_icon icon_color=”#00aced” link=”https://ctt.ac/OFPYi” icon=”fa-twitter”][/themify_quote]
Include a Request in Your Email Signature
Sending out emails regularly can be beneficial for any business. Think about this, are you taking full advantage of your emails? How to make your emails useful tools to gather more reviews. Your email signature is an ideal place to include a request for a review. An example would be, “Have something to say? Let us know on Google.”
By adding a simple call to action in your email signature field, you can generate a large number of reviews. After all, think about the number of emails you send every month. When you add the link to your signature, you will have a systematic and effective way to boost the number of reviews you have.
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Your email signature is an ideal place to include a request for a review. [themify_icon icon_color=”#00aced” link=”https://ctt.ac/7X164″ icon=”fa-twitter”]
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How to Get Google Reviews:
Now You Know
If you are ready to get Google reviews, then using the information we wrote here will be extremely beneficial. It will help ensure you get quality reviews from real customers.
If you need more tips on how to acquire legitimate reviews, let us help. Our experienced team of digital marketers can help you with a wide array of marketing services for your business, including our automated reviews funnel
Even if you don’t need help with Google reviews, we can provide information and resources for content marketing. Contact us by visiting the contact page in www.nuconet.com and schedule a free call so we can talk about your project.