Contactless Menus: A Digital Solution Your Business Is Going To Need During The Pandemic… And Beyond.
Contactless Menus: A Digital Solution Your Business Is Going To Need During The Pandemic… And Beyond.
We have a new enemy. One that cannot be seen, but one that has the power get people sick, if not kill your customers, and your most valued staff. What are you doing to prevent that from happening? We have a solution for you – one that will make you and your customers happy: Contactless Menus.
There is a pandemic – one that that seems is going to stay here for a long time. Moreover, many scientists are warning that it might not be the only one, that other pandemics might be coming next. Keep on reading to find out how this new digital technology, Contactless menus, will help your business.
The coronavirus has spread its tentacles to reach every section of society. The virus settles everywhere – even on your hotel, restaurant, bar, coffee shop… As well as on the one surface that is usually shared among all clients, your traditional menu, your laminated paper menus. In fact, public health experts warn that bars and restaurants are potential COVID19 hot spots. Contactless menus is the digital solution NUCONET provides to help lower the risks and make your establishment safer for your clients and your staff.
Your customers know all this too, and may think twice before visiting any restaurant or other establishments for that matter. If you offer home delivery, you may have seen an increase in online orders. You may even be thinking of a takeout and delivery-only model for the time being.
Contactless Menus Help You Improve Safety By Lowering Risks
Obviously contactless menus will not solve by themselves the COVID-19 problem, but in this grim situation, every safety measure you take to address the risk of infection at your business’ premises counts. Hand sanitizers, frequent cleaning and disinfection. Masks for servers and kitchen staff. Daily temperature checks for staff (only as a precautionary measure, not a definitive indicator of infection). And COVID-19 rapid test are all good safety measures.
There’s more you can do to double down on risk prevention, giving your patrons the confidence to drop in and attracting new customers who are only visiting restaurants ‘serving with safety’. The most accessible, beautiful, smart and long-lasting solution is a contactless menu.
Contactless menus mitigate risks to health from potential surface contamination in your premises from your traditional menu. Let’s dig into what exactly a contactless menu is and why your business needs one, not just in the times of the coronavirus but in the future too.
How contactless menus work
Contactless menus offer your guests the chance to order their appetizers, meals, desserts, and anything else you have to offer, from their table. Without handling your physical printed menu. It is, quite simply, the digital version of your menu that guests can view on their respective phones. Your online menu, but better. Absolutely beautiful, and smarter than any other online menu you might find.
NUCONET contactless menus are a ‘done for you solution’. You only need to provide the text of your menu, photos of your food and restaurant, and NUCONET will take it from there and make it happen.
You’ll get a beautiful digital version of your menu. And high quality, custom designed QR codes that go on your restaurant tables, or on your bar, or your coffee shop. Anywhere in your establishment where your clients will comfortably have access to scan them with their mobile phones.
< Example of custom designed QR codes.
Feel free to scan them with a mobile phone to test how they work.
Contactless Menus Are Easy To Use
Guests take out their smartphones, scan the QR code using the camera app on their iPhone or Android device, and voila, your menu appears on their screen. After that, it’s just a matter of engaging your servers and placing orders.
The default camera apps of Apple and Android devices already come with QR code reader technology. There’s no need for your clients to install a new app to be able to read the QR codes that open your contactless menu.
With just a few finger taps, your patrons can create a direct link on their smartphone screen to your restaurant menu. The link, which can be easily saved and looks just like any app icon on their phone screen, opens your contactless menu on their phone’s web browser whenever they want to access it, just by touching the icon. How cool is that!
Patrons will be able to carry your menu in their phones everywhere they go, which is ideal. Especially if you’re a restaurant that also provides takeout or delivery, now your clients will be able to call you just by tapping your number on the contactless menu, and tell you what they want to order while they read your digital menu directly from their phone screen.
If you would also like to be able to enhance your digital menu with smart ordering capabilities to be able to receive online orders, all you have to do is to ask us to add our sales chatbot NUCOBOT to the digital menu. This way, your clients will be able to read your menu and send you their online order directly.
No more Busy Phone Lines Losing Clients.
How many clients do you lose because on your busiest times of the day you don’t have enough people to attend the phones to get orders? Or because they put your clients on hold for too long? Or because your phone line can’t handle all the calls and keeps giving the busy tone to your clients?
That’s Not All…You get
An important thing is that you’ll get all this without having to pay a big percentage of each single order to somebody else, like many online ordering systems and ordering platforms require, as you might already know.
With NUCONET contactless menus you’ll get the most from each transaction.
We don’t take a percentage of your sales.
We want to help you, and we want to see you succeed.
And It’s Easier Than You Might Think
Don’t be preoccupied about tech overwhelm, there’s nothing for you to worry, we install and maintain your contactless menu for you, which means it’s available to view 24/7/365. No need for you to worry about menu designs on a menu builder, periodic technology updates, hosting, security, etc. NUCONET is your menu designer, your menu builder, your technical support team, etc.
Whenever you need to update your menu items, send a message to our world-class support system, and we’ll take care of it.
Keep reading for more on why the time for contactless menus for dine-ins, take-outs and delivery, has arrived.
Provide Your Guests A Safer Dining Experience With Contactless Menus.
We’re dealing with a novel coronavirus. There’s still a lot to be learned about it, but from what we already know, droplets expelled by infected individuals can contaminate objects and surfaces. Contactless menus offer an extra layer of safety at your premises, which won’t go unnoticed by customers.
Every state has been issued with guidelines to reduce contact wherever possible. That makes eating out a tricky situation. Make your customers feel comfortable and safe. They will find it easier and less risky to go out with family and friends when you consider their safety.
Digital Menus Are A Solution For Now, And The Future
A contactless menu, also known as digital menu, touch-free menu, or QR menu, helps prevent the potential of spreading unhealthy germs and viruses other than the dangerous one we’re dealing with currently. For example, flu germs can remain on some surfaces up to 48 hours. We can’t say definitely whether the average person will become more safety conscious outdoors after the pandemic has passed. But it is wise to prepare for the possibility that certain behaviors acquired during the pandemic may persist, as explained in this article. Facilitating better hygiene at your premises will definitely serve your business interests now, and in the future.
And this is a solution, not only for restaurants, bars, and coffee shops; this is a solution that works for any business where a list of services or products has to be shown to clients. Contactless menus also work great for hair salons, spas, chiropractors… Hotels for example, if a client needs room service, all they have to do is to scan the QR code, read the list of products and services on their own phone from the beautiful digital menu, and then order whatever they need for room service.
Give Your Guests The Personalized Experience They Are Accustomed To.
A contactless menu is a digital version of your physical menu. It accurately represents your business premises and offerings.
A digital menu will not detract from the multi-sensory restaurant experience. Your patrons will still be enjoying your restaurant’s ambiance, interacting with your friendly waiters and relishing your signature items.
NUCONET’s team creates beautiful and elegant mobile-optimized menus that convey information accurately and make ordering easy and even more enjoyable than before. Even guests who aren’t very digitally proficient will have no problem making the shift and a contactless menu won’t affect the emotional connection they have with your brand.
Updating Your Digital Menus Without The Hassle.
If you think about it, your paper menus are a costly piece of real estate. You may have spent a great deal of time and energy designing your very first paper menu. And every time you have to make a big change it’s the same all over again.
You make every change to your printed menu after careful consideration. No doubt, you want to improve your sales margins, add new products, remove old ones, while avoiding the hassle of reprinting and re-laminating your physical menus. Have you ever calculated how much time, effort, and money do you spend yearly on updating your paper menus? If you haven’t yet, you will be surprised when you do. Here’s a hint: let’s start with the fact that printer ink is more expensive than Russian caviar or 1985 vintage Krug champagne… And don’t forget about the environmental impact that printing creates too.
One of the great things about a contactless menu, is how easily it can be edited to reflect your current prices and menu items by just letting NUCONET support know about it. Send us an email with the updates you need, and it will get done by us, which means you can save time, eliminate the costs of printed menus and reliably communicate menu changes to your guests.
Do You Use A Blackboard Instead Of Menus?
You can keep the attractive menu on your wall. But nevertheless, many of your clients will have to get close to it to read it. And that might cause many of your clients to gather in the same spot, since you can’t bring the blackboard to them. A contactless menu helps facilitates better social distancing. And contactless menus go well with your blackboard, you can have both, and they complement each other. As you know your clients won’t be able to carry your blackboard menu with them, in their pockets as they would do with a contactless menu, when they leave your establishment, which means that if you want them to call you for pick up orders, you will have to print takeaway menus.
Contactless Payments – Credit Card Integrations
Just think how many different people can touch the same credit card terminal to enter their pin code… Touching the same pad numbers…
That’s a high risk exposure to COVID-19.
That’s where contactless payments come into place.
The contactless digital menus that NUCONET creates are custom made. By request, they can integrate direct links to your credit card processor, like PayPal or Stripe for example. By integrating a contactless payment system in the digital menus the risks get lowered. Contactless payments are the cleaner way to pay. This way the whole transaction, from looking what to order from all your dishes, drinks and desserts on the digital menu, then online ordering via the NUCOBOT sales chatbot, and accessing the contactless payment option directly from the digital menu, the whole experience becomes fully contactless. Your clients will only touch their own phones.
And your restaurant managers and your restaurant staff will never have to touch a credit card in your establishment. Adding contactless menus NUCONET to all the safety measures restaurant owners are implementing, will most definitely feel like they are doing all they can to protect the most important people for their business, and this is something their managers, staff, and clients will appreciate.
Give sales a boost: Enhance Customer Trust And Loyalty With Contactless Menus
The hospitality industry is facing headwinds from the outbreak. Your geographical location and its COVID-19 situation will have had a corresponding impact on your business. However, this is not the time to despair, but to spot the opportunity in the challenge.
What can you change now that might help your sales? You may already be implementing some strategies – a QR menu or Contactless Menu is another sales-booster you need:
- A dynamic, digital menu instills a greater sense of safety and confidence in guests, other hygiene practices considered. That means more guests are likely to trickle into your restaurant versus one that doesn’t provide a contactless dining experience.
- Contactless = friction-free. That means: No queuing to look at the blackboard on the counter, or to pay. That will also help with the fear of waiting at queues (even with evenly distributed demarcated spots). Since with contactless menus queuing will no longer be necessary in some establishments. Furthermore, there will be no more anxiety from handling physical menus during pandemics.
- Contactless menus help keep your staff safe against surface contamination from guests. Moreover, your staff will feel cared for and motivated to support you during these a challenging times.
- By simplifying ordering for patrons and new guests, you can encourage them to place more orders for take-outs and deliveries.
- A contactless menu assists in meeting reopening guidelines stipulated by your local authorities. It can serve as a competitive advantage over less-prepared local businesses.
- Contactless menus remove your reliance on paper, saving on printing costs, which can help your bottom line. Evenmore, you will also be doing your bit to reduce waste and improve your green credentials.
Contactless menus – Not just a stop-gap measure
Going contactless isn’t a temporary solution, but one for keeps, given the pace of digital adoption, the entrenchment in consumers’ lives, and the constant danger of novel viruses.
- About a third of urban and suburban Americans have ordered from local restaurants online, or through an app during the pandemic.
- Some restaurants have found that customers tend to engage with digital menus longer, and spend 15%-25% more than what they spend at the counter.
- Digital adoption, from QR codes and fintech apps to digital news subscriptions has jumped after the COVID-19 crisis.
Are You Ready To Get your Contactless Menu? Do You Have Any Questions?
Get a beautiful contactless menu that helps you over the pandemic, and gives you an edge during and after the dust has settled.
Click here now to schedule a call or a demo.
Further Contactless Menus Resources:
Delivery and takeout soar at Domino’s Pizza
Restaurants need to revamp their digital experience
